Mixing things up in the work place often causes people to go into panic mode. Uncertainty registers as an error, gap, or tension in the brain: something that must be corrected before one can feel comfortable again.
For example, many sales people in the Heavy Building Materials industry love their current manual or isolated sales processes because they’re easy, they are familiar with these processes, and they have very few constraints. However, the rest of the organization often suffers from the headaches resulting from the lack of visibility associated with these processes. This ultimately negatively impacts your organization’s operational stability and growth plans. Having an easily accessible tool that can house information electronically in one place makes it much easier for the entire organization to view order information and access historical data.