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Confusion abounds on the determination of which maintenance work should be planned and scheduled. Two major problems exist: 1 - When all new maintenance work is routed to the planner, he is buried in the process of sorting out which jobs should be planned and dealing with the volume of those that don’t. The immediate result is that this distraction prevents him from adequately planning the jobs that demand to be well planned. 2 - Maintenance supervisors, on the other hand, wait while planners sort through the ever increasing volume of new jobs only to find that many initially small, simple jobs have now deteriorated into near emergencies requiring them to deal with a new volume of crisis actions. What’s the solution?